第一节部门职责及工作目标..............................1一、部门职责..........................................1（一）财务视角.......................................1（二）顾客视角.......................................1（三）内部流程视角...................................1（四）职员的学习与成长视角...........................2二、工作目标及衡量标准................................2（一）财务视角.......................................2（二）顾客视角.......................................2（三）内部流程视角...................................3（四）职员的学习与成长视角...........................4三、部门架构图........................................5第二节岗位职务讲明书..................................7一、主管职务讲明书....................................7（一）任职资格.......................................7（二）工作关系.......................................7（三）岗位职责及工作目标.............................8二、TV主管职务讲明书..................................8（一）任职资格.......................................8（二）工作关系.......................................8（三）岗位职责.......................................9（四）工作目标及衡量标准.............................9三、副主管职务讲明书.................................10（一）任职资格......................................10（二）工作关系......................................10（三）岗位职责......................................10（四）工作目标及衡量标准............................11四、文员职务讲明书...................................12（一）任职资格......................................12（二）工作关系......................................12---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---（三）岗位职责......................................13（四）工作目标及衡量标准............................13五、领班职务讲明书...................................13（一）任职资格......................................13（二）工作关系......................................13（三）岗位职责......................................14（四）工作目标及衡量标准............................15六、维修工职务讲明书.................................16（一）任职资格......................................16（二）工作关系......................................16（三）岗位职责......................................17（四）工作目标及衡量标准............................17六、电视网络维护员职务讲明书.........................18（一）任职资格......................................18（二）工作关系......................................19（三）岗位职责......................................19（四）工作目标及衡量标准............................19七、计量员职务讲明书.................................19（一）任职资格......................................19（二）工作关系......................................20（三）岗位职责......................................20（四）工作目标及衡量标准............................20八、司机职务讲明书...................................20（一）任职资格......................................20（二）工作关系......................................20（三）岗位职责......................................21（四）工作目标及衡量标准............................21第三节操作规程.......................................22一、主管操作规程.....................................22二、TV主管操作规程...............................