盛丰物流营业部门操作指导手册主编：集团运营治理部---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---二0一三年七月---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---目录一、客户自送流程与操作指导.........................11.自送流程图...................................12.流程步骤讲明.................................13.补充讲明.....................................2二、司机接货流程指导...............................31.接货流程——零散客户.........................32.接货流程——合同客户.........................53.接货流程——营业网点.........................6三、运单填写规范...................................81.动身填写部分.................................82.到达填写部分................................12四、收货要求指导..................................12---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---1.拒收违禁品..................................122.限制承运物品................................153.承接物资补充讲明............................16四、物资包装要求指导..............................181.物资包装要求明细表..........................18五、开箱验货......................................191.开箱验货条件.................................192.开箱验货比例................................203.开箱验货内容................................20六、标签操作指导..................................211.标签制作.....................................212.标签传递及粘贴人员...........................213.标签粘贴原则.................................21---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---4.各类包装标签粘贴具体要求.....................225.补充讲明.....................................22七、装车作业指导..................................231.装车一般原则.................................232.专门物资操作规范.............................233.装车顺序.....................................24八、卸货码放指导..................................251.卸车一般原则.................................252.码放规范.....................................25九、物资出入库流程指导............................271.仓库入库流程.................................272.仓库出库流程.................................28十、物资配送流程指导..............................29---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---1.流程定义.....................................292.流程图(配送方向：直达客户)..................293.流程内容.....................................314.流程注意要点................................31十一、客户自提流程................................321.流程定义.....................................322.流程图.......................................333.流程内容.....................................334.流程注意要点.................................34十二、转下线、中转流程...........................351.流程定义.....................................352.流程图.......................................363.流程内容.....................................37---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---4.流程注意要点.................................37十三、未送达退库流程..............................371.流程定义.....................................372.流程图.......................................383.流程内容.....................................384.流程注意要点.................................39---本文来源于网...