如何提升中国大酒店营运岗一线员工的激励体系摘要蓬勃发展的旅游业带动了酒店行业的快速发展。在酒店业发展的同时，我国许多酒店也出现了营运岗一线员工工作态度不佳、工作积极性不强、流失率较高等问题，严重影响了酒店的稳定发展。当今酒店业面临营运岗一线员工的种种问题，必须更新管理理念，建立科学的激励机制体制。本文从这一背景出发，以中国大酒店为例，采用资料收集、访谈调研、问卷调查等多种研究方法，对于该酒店目前营运岗一线员工激励体系的现状进行调查，总结目前激励机制所存在的问题，并以此为基础，设计出一套新的激励体系，最后通过新激励体系的实施，对其所取得的效果进行评价，对于我国酒店业具有一定的借鉴意义关键词：激励；酒店；一线员工---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---AbstractTheboomingtourismindustryledtotherapiddevelopmentofhotelindustry.Inthehospitalityindustrydevelopmentatthesametime,ourcountryalsoappearedmanyhotelsoperatingpostapoorlineemployeesworkattitudeandworkenthusiasmisnotstrong,theproblemofhighturnoverrate,seriousimpactonthesteadydevelopmentofthehotel.Today'shotelindustryisfacingforthefirst-lineemployeesofoperatingproblems,mustupdatethemanagementidea,establishingscientificincentivemechanismsystem.Basedonthisbackground,thispaperinChinahotel,forexample,usingdatacollection,interviewsurvey,questionnairesurveyandotherresearchmethods,forthehoteliscurrentlyoperatingpostfrontlinestaffincentivesystemofthestatusoftheinvestigation,summarizestheexistingproblemsintheincentivemechanism,andonthisbasis,designedanewincentivesystem,atlast,throughtheimplementationofthenewincentivesystem,theeffectithasonitsevaluation,forourcountryhotelindustryhasacertainreferencesignificanceKeywords:motivation;Thehotel;Alineofemployees---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---目录摘要................................................................................................................................IAbstract..........................................................................................................................II1引言.............................................................................................................................12中国大酒店营运岗一线员工激励现状.....................................................................22.1酒店概况..........................................................................................................22.2酒店营运岗一线员工激励现状调查设计......................................................22.2.1历史资料收集.......................................................................................22.2.2访谈调研...............................................................................................22.2.3调查问卷...............................................................................................22.3员工激励现状调查结果..................................................................................42.3.1样本基本情况.......................................................................................42.3.2调查结果统计分析...............................................................................52.4员工激励现状问题分析................................................................................112.4.1薪酬激励机制不健全.........................................................................112.4.2绩效管理体系不完善..............................
