ERPimplementationissuesinadvancedanddevelopingcountriesAbstractThereisanincreasingneedtoimplementatotalbusinesssolutionwhichsupportsmajorfunctionalitiesofabusiness.Enterpriseresourceplanning(ERP)softwareisdesignedtomeetthisneed,andhasbeenwidelyadoptedbyorganizationsindevelopedcountries.Meanwhile,ERPisbeginningtoappearinmanyorganizationsofdevelopingcountries.LittleresearchhasbeenconductedtocomparetheimplementationpracticesofERPindevelopedvsdevelopingcountries.OurresearchshowsthatERPtechnologyfacesadditionalchallengesindevelopingcountriesrelatedtoeconomic,cultural,andbasicinfrastructureissues.ThisarticleidentifiesarangeofissuesconcerningERPimplementationbymakingacomparisonofadvancedanddevelopingcountries.Keywords:EnterpriseResourcemanagement;Implementation;Developingcountries.Enterpriseresourceplanning(ERP)isanindustrytermforthebroadsetofactivitiessupportedbymulti-moduleapplicationsoftwarethathelpsamanufactureroraservicebusinessmanagetheimportantpartsofitsbusiness.EvolvingfromMRPsystems,ERPhasplayedasignificantroleinITforseveraldecades.SincethefirstsymbioticERPproductSAPcreatedin1972,ERPmarketrevenuesareexpectedtobeashighas$52billionbytheyear2002.WhilethereiswideacceptanceofERPindevelopedcountriessuchastheUSA,Canada,theUK,andAustralia,developingcountrieslagfarbehind.Atpresent,NorthAmericaoccupies66percentoftheERPmarket,Europetakes22percent,whilethewholeofAsiaisonlyat9percent.However,duetoeconomicgrowth,developingcountriesinAsiaandLatinAmericaarebecomingmajortargetsofbigERPvendors.ERPindevelopedcountriesERPsystemshavebeenwidelyusedbycompaniesindevelopedcountries.Organizationsinmanufacturing,service,andenergyindustriesadoptERPto:automatethedeploymentandmanagementofmaterial,financeandhumanresources;streamlineprocessesandachieveprocessimprovement;achieveglobalcompetitiveness.Inthissection,NorthAmerica,Europeareselectedasrepresentativedevelopedcountries.---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---NorthAmerica(USA,Canada)EuropeansdesignedthefirstintegratedERPsystem–SAPinGermany,1972,whereas,organizationsinNorthAmericaseemtohavericherexperienceinthiskindofsoftwareandhaveusedintegratedsoftwaresolutionsfordecades.Ascommercialsystemsevolvedfrommaterialplanning(MRP)toenterpriseplanning(ERP),companiescontinuedinvestmenttobringinnewersystems.Currently,twooutofthreeERPdealsinNorthAmericaarereplacementdeals.TheUSAistheprimarytargetofERPandrepresents66percentofrevenuesforthemajorvendors.Before2000,onemajorconcernofNorthAmericancorporationswasY2Kproblems.AfterY2K,managementturneditseyestoextendingitsenterprises.Severaltrendshaveappeared.E-commerceisamajorforce.OrganizationswanttheirERPsystemstoconnectmoretightlywithsuppliersandcustomersviae-commerce.Supplychainmanagement(SCM)products,regardedaspost-ERP,arenowenteringintoNorthAmericanorganizations.SCMfunctionsincludedemandforecasting,sourcingandprocurement,inventoryandwarehousemanagement,anddistributionlogistics.Europe(UK,Germany,France)EuropeisthesecondlargesttargetERPsalesmarket(at22percent).ManybigERPvendorsstartedtheirbusinessfromEurope;e.g.SAPAG,Baan,JBAInternationalandIntentia.Historically,strongmanufacturingindustryisanunderlyingreasonforsomanyERPvendorsinEurope.ThereareseveralreasonsforEurope’sERPmarket.First,economicallyadvancedcountrieshaveasolidindustrialandmanufacturingbase.Second,t...