困境时激励员工的五大法宝motivatingemployeesSeveralFortuneChinareadershaverecentlyaskedthefollowingquestion:最近，有几位财富中文网的读者提出如下问题：“Withatougheconomyitisdifficulttomeetouremployees’expectationofsalaryincreases.Howcanwemotivatetheminotherwaystokeepthemfromleavingthecompany?”“现在经济形势不好，我们很难满足员工涨薪的要求。怎么用其他办法来激励他们，避免他们离职呢？”Thisisanexcellentquestionforleaderstoconsider.Anevenbetterquestionis“Whatreallymotivatespeopleinanorganization,besidesmoney?”对领导层来说，这是个需要考虑的好问题。其实更好的问法是：“在公司里，除了钱以外，还有什么能够真正地激励员工？”Goodworkdeservesrecognitionwhenitcomestimeforsalaryreviews.And,therearewhen,tokeepthebusinessafloat,leadershavetotightentheirbeltsandfindotherwaystorecognizestrongperformance.Allofuslikemoney,and,thetruthis,fewofusworkformoneyalone.Ionceworkedfor4yearsinajobIloved,forrelativelylowpay,becauseitwassoenjoyable.Thenatureoftheworkitself,theperksandtheworkingenvironmentmadeitworthwhileformetostayinthejob,andIwasrecognizedasatopperformer.Inotherwords,the“Intrinsic”rewardsandmotivatorsweresohighthatIdidn’tcaretoomuchaboutthe“Extrinsic”motivators.Hereiswhatthesewordsmean,incasetheyarenewtoyou:考虑是否给员工调薪时，出色的工作表现是需要被肯定的。有时候，为了维系企业的生存，老板必须得勒紧腰带，用其他办法来肯定员工的优秀业绩。大家都喜欢钱，但事实上，很少有人工作纯粹是为了赚钱。我曾经在一份自己很喜欢的工作上干了4年，拿的报酬相对较低，只是因为很享受这份工作。这份工作的性质、津贴及工作环境都让我觉得干下去很值，那时我也是公认的顶级员工。换言之，当时“内在”奖励和激励因素很强，所以我并不怎么在意“外在”激励因素。大家有可能对这两个词不太熟悉，故以下略作阐释：Intrinsicmeans“inthethingitself.”Inotherwords,anintrinsicmotivationcomesfrominside,notfromoutside.Examplescouldincludevalues,rapportwithbossandcolleagues,workingenvironment,welikethekindofworkanditsatisfiesusinimportantways.Salaryisnotreallyafactorinintrinsicmotivation.Wesimplyfindthejobandtheworkingenvironmentsatisfyingatapersonallevel.内在意味着“事物本身”。换言之，内在动机发自内心，而非身外。比如价值观、与老板和同事的密切关系、工作环境、对工作的喜爱及它在一些重要方面带来的满足感。薪水确实不属于内在动机因素。我们只是从个人层面出发，感觉工作和工作环境令人满意。Extrinsicmeans“fromoutside.”Extrinsicmotivationsmightincludesalary,bonuses,publicrecognition,jobbenefits,andotherrewardsthatcomefromtheorganization.外在意味着“来自身外”。外在动机可能包括薪水、奖金、公众认可、工作福利，以及其他来自公司的奖励。Retainingstrongperformersrequiresagoodbalanceofbothintrinsicandextrinsicmotivationalfactors.Herearefivewaystopumpupmotivationalfactorsthatmayhelpwithretentionduringtough.Noneareguaranteed,however,thereisalways“somethinggreaterthanzero”thatyoucandotoshowyoursincereappreciationofgoodwork.要留住优秀员工，需要很好地平衡内在和外在的激励因素。以下这五种方法可增强激励因素，或可在经济形势不佳时挽留员工。不过它们中没有哪个是一定灵验的，但你需要体现你对优秀员工的真诚欣赏，“做点什么，总比什么都不做更好一些。”1.Recognition.Recognizingaperson’sstrongcontributionscantakemanyforms.Examplesinclude:1.表扬。认可某个员工的突出贡献可以有很多办法。比如：•Takingsomeonetolunchandlettingthemknowhowmuchyouvaluetheirperformanceandthankingthemfortheirloyalty.•请他们吃午饭，让他们知道你多么看重他们的表现，并衷心感谢他们的忠诚。•Publicly...