%导游基础部分1、WhattypesoftypicallandscapeinQinghai?Mountainlandscape,sandylandscape,mountainglaciers,Danxialandform,YardanLandform,gorgeLandform2、WhatmountainsarerespectivelyinthenorthandsouthpartofQinghaiProvince?Qi1ianandArjinMountaininnorth,andTanggulaMountaininsouth.3、WhatisthebasicfeaturesoflandscapeofChina?Westtoeastlikealadderandvariousterrainbutmainlytomountain.4、WherearethehighestandlowestpointsinQinghaiProvince?ThehighestpointisBukedabanpeak(6860m)andthelowestpointis,Xiachuankou(1650meters)inMinheCounty5、Whichoneisthefoumous1ingnanstylegardeninancientChinesegarden?QingHuiGarden6、PleasestatetworepresentativeworksofclassicalChinesepoems・"BookOFPoetry"andHTheLamentn7、WhereandwhatisthebestknownsceneofEightofTaiwan?SunMoonLakeinNantouCounty8、WhichmuseumintheUnitedStatesisoneoftheFourmuseumsintheworld?AndWhichcityisitintheUnitedStates?MetropolitanMuseumofArtinNewYork9、Pleaselist3Britain7sfamousattractionswhichareincludedinthe"WorldHeritageList"?TowerofLondon,WestminsterPalace,Hansi1iandefensivewall.10、WhataretheHthreewonders'1ofHailuogouGlacier?Arcglaciers,icegate,waterfall11、Pleaselist6ancientcityinChinesehistory・Beijing,Xi'an,Luoyang,Kaifeng,Nanjing,Hangzhou,12、Whichtwocitiesaretheancientcapitaloftendynastiesandtheancientcapitalofninedynasties?Xi'an,Luoyang13、Pleaselist5historicspotsinChina?PekingManSite,TheForbiddenCity,Qufu,LiShan,ImperialTombsofWesternXia,ChengdeMountainResort14、Whatarethefourancientcapitalsintheworld?Rome,Xi'an,Athens,Cairo・15、WhatisinthepatternofgiftscannotbegiventotheFrenchtourists?Cranedesign%导游业务知识1、Whatarethebasicpropertiesoftourism?Consumption,recreationandsociety2、Whatarethethreeelementsofguideservice?Language,knowledge,serviceski1Is・3、Whatarethefourguidelanguageprinciples?Correct,clear,1ivelyandflexible・4、Whatisthepropertyoftheguideworkthatrecognizedbytheworld?Social,cultural,service,activitiesinvolvingforeign5、Whichfivepreparationswi11thelocalguidedoforthereception?①Operationalreserve・©knowledgepreparation.©mentalpreparation.%imagepreparation%materialpreparation.6、Whatmeasuresshouldbetakenwhenthetouristsaskedforchangingandreturninggoods?(1)lendactivecooperationtothetourists(2)accompanyvisitorstothestoreandreturnmerchandise7、Whatshouleguidedowhenthetouristsdonotwanttolistentoexplanations?Firstthetourguideshouldcontrolemotions,andanalyzeitsreasonandsuittheremedytothecase・8、Whatthetourguidesshoulddowhenthetouristsaskfortransmittingsomefooditerns?Tourguideshoulepolitelydeclineandaskhimtohandlebyhimself・9、Whatisthecombinationofvirtualandrealitymethod?Thatisamethodofthecombinationoflegendandattractions・10、Whatmentalpreparationwi11thetourguidesdobeforemeetthegroup?(1)Preparetofacethehardandcomplexwork.(2)Preparetoacceptcomplaints・11、Whataretheeightelementsoftheguidelanguage?speechwithsubstance,andspeakongoodgrounds,speakinginarationalandconvincingway,speakonaffectionatewords,politewords,speakwithmental,humorouswords,metaphorwords.12、Whatarethenfourdiligencesnwhenthetourguidesstudy?(1)readandobserve・(2)sayandask(3)summarizeandwritethearticles・@askanddomorein-depthpracticeandmoreresearch・13、Whatistheprincipleof"ASK”theinternationalassessmentfortourguide?A-Attitude,guidestotheirwork.S-ski11,tourguideserviceski11s・K一Knowledge,tourguide7slevelofeducation.14、Accordingtoformwhattypesoftourismpr...