目录第一节加油卡卡管系统业务........................................................................................................41.1加油IC卡基本常识★★....................................................................................................41.1.1加油IC卡种类★★.................................................................................................41.1.2灰白黑名单概念★..................................................................................................41.1.3用户卡分类★.........................................................................................................51.1.4加油卡的优势★★..................................................................................................51.1.5加油卡扩展功能★★★..........................................................................................61.1.6加油卡充值方式★★..........................................................................................................61.2客户开户发卡流程★★.....................................................................................................71.2.1个人用户开户流程★★..........................................................................................71.2.2单位用户开户流程★★........................................................................................101.3IC卡充值操作流程★★..................................................................................................141.3.1加油卡充值★★....................................................................................................141.3.2支票收取★★.......................................................................................................151.3.4加油卡收款撤单★★............................................................................................161.3.5加油卡收款冲销★★............................................................................................171.3.6加油卡预分配★★................................................................................................191.3.7加油卡圈存★★....................................................................................................191.4IC卡对账查询★★..........................................................................................................221.4.1额度账综合信息★★.........................................................................................221.4.2卡账综合信息★★.............................................................................................231.4.3所有IC卡交易明细★★....................................................................................231.5IC卡特殊业务处理★★..................................................................................................231.5.1加油IC卡挂失操作★★....................................................................................241.6IC卡客户信息管理★★..................................................................................................361.6.1客户信息查询★★.............................................................................................361.6.2客户信息主卡查询★★.....................................................................................371.6.3客户信息维护★★..............................................................................