(一)办公室日常用语最牛英语口语培训模式:躺在家里练口语,全程外教一对一,三个月畅谈无阻!太平洋英语,免费体验全部外教一对一课程:wwpacificenglishJack:Hi,Peter.Let'scallitaday.Peter:Ibegyourpardon.Jack:Let'scallitaday.Peter:What'sthemeaningof"callitaday"?Jack:Itmeansfinishingwork.Peter:Ok,it'stimetogohome.杰克:嗨,彼得。Let'scallitaday。彼得:请再说一遍好吗?杰克:Let'scallitaday。彼得:"Callitaday"是什么意思?杰克:意思是结束工作。彼得:好的,该回家了。(二)办公室的日常礼仪EverydayEtiquetteforOfficelifeTelephone电话Asyourcompany'srepresentative,yourphonemannersshouldbeimpeccable.Toomanyworkerswhoareabruptonthephonerationalizetheirbehaviorbysayingit'sokayorevenexpected.Sincethey'reatwork,butthisisn'ttrue.Youareputtingacrossyourcompany'simageandshouldworkjustashardatitonthephoneasyouwouldinperson.作为公司的代表,你打电话的举止应该是无可挑剔的。许多在打电话时举止粗鲁的工作人员给自己的行为找理由,说那是可以接受的,甚至理应如此,因为他们正在工作。但这是说不通的。你实际上是在为公司树立形象,因此应该就像面见对方一样尽可能打好电话。---本文来源于网络,仅供参考,勿照抄,如有侵权请联系删除---Thereareseveralacceptedwaystoansweratelephoneatwork.Youcansimplysay“Hello”oryoucansayyourname,asin“JuneJohnsonspeaking.”Youdon'tneedtosaythecompany'snameifareceptionistorasecretaryhasalreadydoneso.Trytospeakinapleasant,unrushedvoice.Ifyouarerushedandcan'ttalk,it'sbettertosaythisandmakeplanstocallbacklater.Don'trustlepapersorworkwhileyou'respeakingonthephone.Ifyou'rereallytoodistractedtospeak,thenreschedulethecall.接工作电话有几种广为接受的方式。你可以只说"你好"或说出你的姓名,如"我是琼·约翰逊。"如果接线员或秘书已经说出了公司的名字,你便不必再说。通话时尽量声音悦耳,不急不躁。如果你手头正忙无法说话,最好实话实说,告诉对方一会儿再打过去。通话时不要让纸张瑟瑟作响,也不要边说边工作。如果你实在无法集中精神通话,那就安排另外通话的时间。It'sokayandsomeevennecessarytoscreenyourcalls.Butthere'sarightandawrongwaytodothis.Firsttrainyoursecretarytodoitpolitely.It'sbettertoask“MayIknowwho'scalling?”than“Whoisthis?”oreven“Who'scalling?”Second,don'tinstructyoursecretarytosayyouareoutwhenyouarein.It'sacceptabletobeinbuttoobusytotalkatthemomentandit'salwaysbettertobehonest.Callerssensethedifference,andbesides,itmaynotlookgoodifyou'realwaysout.有选择地接电话是可以的,有时甚至是必要的。但是如何做则有正误之分。首先训练你的秘书要有礼貌。最好问"我能问是哪位打来的吗?",而不是"谁呀?",更不是"谁在打电话?"。第二,不要教你的秘书在你在的时候说不在。说工作太忙无暇通话是可以接受的--以诚相待永远是上策。打电话的人能听出不同,况且,如果你总不在也不太好。It'srudenottoreturntelephonecallsregardlessofwhomtheyarefrom.Youmightbeignoringapotentialcustomer.Manypeopletodaydon'tbothertoreturnphonecalls,andifyouworkforsomeoneelse,it’shighlyunlikelythatsuchbehaviorisacceptable.Whenyoudoreturncalls,trytoplacethemyourself.Ifyoumusthaveyoursecretarymakethecall,thengetonthelineimmediately.It'snotpolitetokeepsomeonewaitingwhenyou'veplacedthecall.不回电话是无礼的--不管电话来自何人。你或许会错过一个可能成为客户的人。当今许多人不屑回电话,但如果你身为别人的雇员,如此行为恐怕难以接受。当你能够回电话时,尽量自己做。如果你必须先让你的秘书代劳,那么应尽快接过电话。如果电话是你打的,让对方久等是不礼貌的。办公室的日常礼仪---本文来源于网络,仅供参考,勿照抄,如有侵权请联系删除---(一)办公室的日常礼仪处理信件Goodmanner...