1.未付款订单Dear***Wehavegotyourorderof***.Butitseemsthattheorderisstillunpaid.Ifthere’sanythingwecanhelpwithyou,justfeelfreetocontactus.Afterthepaymentisconfirmed,wewillprocesstheorderandshipitoutassoonaspossibleHello,***Wearehappytotellyouwehavedispatchedyourorder!Youcantrackingnumber:***Youcanalsotrackthedeliveryofyourorderyourselfhere:www.***.comItusuallytakesabout30daysforyourorderarrive,butasthisistheshoppingseason,thelogisticscompaniesareverybusyandsomeordersmaytakeslightlylongertoarrive.Ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.4.超过5天还未更新物流信息,让买家再等待Dear***,Asweallknow,it’sthebusiestpartoftheshoppingseasonandthelogisticscompaniesarerunningatmaximumcapacity.Yourdeliveryinformationhasnotbeenupdatedyet,butdon’tworry-wewillletyouknowassoonasanupdateisavailable.Thankyouforyourpatience!5.货物退回,换物流方式重新给买家发货,并延长收货时间Hello,***Duetotheoverwhelmingdemandforlogisticsthisshoppingseason,theoriginaldispatchhasfailed.Don’tworry!Wehavealreadydispatchedyourorderwithadifferentlogisticscompany.Youcantrackthenewdeliveryofyourorderhere:Wehavealsoextendedthetimeperiodforyoutoconfirmdelivery.Ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.6.长时间在途,确认是否收到货物,减少买家未收到的担忧Hello,xxx,Ifyouhaven’treceivedyourorderyet,pleasedon’tworry.Wejustcheckedthetrackinginformationandit’sonitsway!Don’tworryaboutyourmoneyoryourpurchaseeither–ifyoudonotreceiveyourpackage,wewillresendyourorder,oryoucanapplyforafullrefund.Ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.7.距离确认收货超时还有1周,依然未妥投,告知买家物流的大致情况,并且告知买家会给他延长收货时间,请买家不要提交纠纷Hello,xxx,Wehavecheckedthetrackinginformationandfoundyourpackageisstillintransit.Thisisduetotheoverwhelmingdemandforlogisticsthisshoppingseason.Wehavealsoextendedthetimeperiodforyoutoconfirmdelivery.Ifyouhaveanyquestionsorproblems,pleasecontactusdirectlyforassistance,ratherthansubmittingarefundrequest.Weaimtosolveallproblemsasquicklyaspossible!Thanks!8.客户投诉产品质量有问题(表示歉意,并愿意配合解决问题,承诺下次购买能给予折扣),请根据订单实际情况进行更改。DearxxxIamverysorrytohearaboutthat.SinceIdidcarefullychecktheorderandthepackagetomakesureeverythingwasingoodcondition?Beforeshippingitout,Isupposethatthedamagemighthavehappenedduringthetransportation.ButI’mstillverysorryfortheinconveniencethishasbroughtyou.IguaranteethatIwillgiveyoumorediscountstomakethisupnexttimeyoubuyfromus.Thanksforyourunderstanding.9.货物断货,推荐类似产品。(建议大家及时把断货的商品进行下架)Dearxxx,Weareverysorrythatitemyouorderedisoutofstockatthemoment.Iwillcontactthefactorytoseewhenitwillbeavailableagain.Iwouldliketorecommendsomeotheritemsofsimilarstyles.Hopeyoulikethemtoo.YoucanclickonthefollowinglinktocheckthemoutXXXXXX.Ifthere’sanythingIcanhelpwith,pleasefeelfreetocontactus.Thanks!10.折扣产品推荐Dearxxx,Thanksforyourmessage.Well,ifyoubuybothoftheXXXXitems,wecanofferyouaXXX%discount.Onceweconfirmyourpayment,wewillshipouttheitemsforyouintime.Pleasefeelfreetocontactusifyouhaveanyfurtherquestions.Thanks&Bestregards!11.买家议价(填写希望买家购买的件数和您所能提供的折扣)Dearxxx:Thankyoufortakinginterestsinouritem.I’mafraidwecan’tofferyouthatlowpriceyoubargainedasthepriceweofferhasbeencarefullycalculatedandourprofitmarginisalreadyverylimited.However,wec...