---本文来源于网络，仅供参考，勿照抄，如有侵权请联系删除---XX市居民一卡通工程建设与运营管理总体方案（初稿）2015年1月目录第1章项目概况..................................................................................................................41.1建设背景..................................................................................................................41.1.1国内信息化发展背景................................................................................41.1.2智慧城市背景............................................................................................41.1.3社会公共服务实现“一卡通”.................................................................51.1.4XX居民一卡通建设必要性........................................................................51.2建设意义..................................................................................................................61.3建设原则..................................................................................................................71.4建设目标..................................................................................................................8第2章需求分析................................................................................................................112.1现状分析................................................................................................................112.2应用软件需求........................................................................................................122.2.1业务需求分析..........................................................................................122.3与政务相关需求分析.............................................................................................152.3.1社会问题分析..........................................................................................152.3.2政务目标分析..........................................................................................162.4系统运维需求........................................................................................................192.4.1运维服务主要问题分析..........................................................................192.4.2运维服务质量要求..................................................................................192.4.3居民一卡通业务的个性化需求...............................................................20第3章总体设计................................................................................................................213.1总体原则和策略.....................................................................................................213.2总体设计................................................................................................................223.2.1逻辑架构223.2.2技术架构..................................................................................................24第4章运营方案................................................................................................................264.1运营目标和范围.....................................................................................................264.2运营体系总体架构设计.........................................................................................284.3运营体系建设................................