企业资源规划实施中的中国ImplementationofenterpriseresourceplanninginChinaYahayaYusufa,_,AngappaGunasekaranb,CanglinWua叶海亚Yusufa,AngappaGunasekaranb,Canglin农民用水户协会6。研究结果WhileERPaimsatintegratingfunctional-areainformationsystemswithinacompanyintoacoherent,enterprisewide,andweb-enablednetwork,itsimplementationisespeciallychallengingforChineseenterprisesbecauseofhighimplemen七。廿0门costs,technicalcomplexity,lackofITinfrastructure,lackofwell-trainedemployees,lackof虽然ERP在公司内部整合成一个连贯的，企业级，以及支持Web的网络功能区信息系统的冃的，其实丿施是特别具冇挑战性的中国企业由于实施成木高，技术复杂的IT棊础设施缺乏,缺乏良好训练有索的员工，缺乏incentivestostate-ownedenterprises,andacorporateculturedifferentfromthatintheWest(He,2004).ThequestionnairesurveyresearchwasconductedduringJuneandJuly2004onagroupofChinesecandidates・Authorssent56ques七：0门门0)厂8E-Mails・After1week.32respondentsansweredthesequestions・Afterfollow-upEMail,othe厂16repliesarrivedduringthesecondweek.Answerswerethencodedandextensivelycheckedforvalidity.Someanswerswhosevalidityseemeddubiouswerediscarded・丁otolly.48respondsof56werereceivedafter2weeks,buttherethreeanswerswererejectedastheywerenotfinishedcompletelyortheychosemorethanoneanswerinmulti-choicequestion.Intheend,authorsreceived45validquestionncii厂es.yieldingaverygoodresponserateof80%・Thisresponserateisalothigherthanthatofotherresearchers5reportsbecauseauthorscarriedoutsomeeffectivemeasuresmentionedinprevioussectionstoincreaseresponserateandcarefullyselectedsample・Afterthequestionnairesurvey,outhorsrangthesenon—respondentsforthereasons・Twoof七hemwere七00busytocompletethequestionnaires,andfivenonrespondentswerenotfamiliarwithERPissue・OnlyonepersonsaidheneverreceivedauthorsE-Mails・Of56questionnairessentout,48replieswerereceived,givingaresponserateof86%,whichwasregardedasveryhigh・Ofthe48replies.45respondents—80%wereusable・Rejectedquestionnaireswereonly5%・Non-responseratewasquitesmall.14%.TheseratesareshowninTable1.FromTable2.theresponsesweobtainedfromthissurveyareclearlynotrepresentativeofthetotalpopulationofChinesecompaniesbecauseitisheavilytiltedtowardslarge-sizecompanies,whichmadeupof38%.whileinChinesemedium—andsmall—sizeenterprisesareabsolutelythemajority.Thispaperhastwolimitations-First,ithasarelativelysmallsamplesizeduetothelimitedtimeandnofundsupport・【七isbaseduponaquestionnairessurveyof56candidatesinChinawith45usablereturns・Thus,theresutingofquestionnairescouldnotrepresentoilcompaniesinChinci.Second,astheyarederivedspecificallyforenterprisesinChina,itcouldnotbeapplicabletofirmsinotherno七ions・Asaresult,thesedifficutiesandsolutionsinChinacouldnotbesimilarwithotherdifferentcount厂ies.Thisstudyhastwolimitations.Thetotalsamplesizeisrathersmall•【aordertoobtoinmorereliableresuIts,itshouldrequirealarge-sizesample,atleastseveralthousandsrespondents・Perhaps,evenmoreimportorrtistheproblemofmissingvaluesbecause七hesevaluesmightbeasourceofsignificantrespondents*biasinthisresult.Toavoidthepotentialbiasinherentinthisapproach,onewouldwishtousemorepowerfulstatistsicolproceduresandrequireasignificantlylargersamplesize•比isrecommendedthatfutureresearchmayfocuson:(i)verifyingtheresearchfindingswithlargesamplesize：(ii)expendingthestudiestoincludevariouscountriesorforamult:inationalcomparison・国有企业的激励机制，金业文化与...